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You can export your issues with the comments, images and attachments to Excel or HTML.

How to do that?

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Just open the workbooks menu and select the option Export

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After this, you will see a dialog from where you can select whether you want to

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  • Select format
    • Export to XLS or

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    • HTML 
  • Content options
    • Export the whole workbook or only the filtered

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    • data 
    • Have an extra column for full user

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    • names 
  • Additional options
    • Include attachments, images or comments

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    • in the

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    • export 
    • Display the comments in the grid or in a

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    • separate file 
      • please not that the more you attach, the more likely it is to make the loading process longer

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After choosing the right parameters, just click on the Export button

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After clicking on the export you will see a new dialog

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in the bottom right corner of the screen.

When the Export completed just click on download

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After hitting on download, you will get a ZIP File

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To extract the ZIP click on the screen with the right button

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and select "Extract all" from the dialog

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After selecting "Extract all", you will have to select the folder you want to extract the files in

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and press on the button "Extract"

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After extracting you will see

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the following files:

  • a folder for comments

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  • - that contains the comments in folders for each issue
  • a folder for images

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  • - that contains the images in folders for each issue
  • an

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  • that provides a short description about the export

 

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  • XLS file - that contains your exported issues with clickable links

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  • to the comments/images

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  • a TXT file - that provides a short description about the export