Before you begin
You must have the JIRA System Administrators global permission before you can carry out the instructions on this page.
You must have the JIRA Agile plugin installed on your JIRA instance.
We always support the latest JIRA Agile and the JIRA versions supported by it.
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Currently we support only IE11 and Chrome only test Plangle thoroughly with Chrome latest and Firefox latest on Windows 7 and 8.1. Plangle may work properly on other browsers and operation system operating systems as well, but we did not test them thoroughlycan not guarantee that. Please let us know if you need support on other browsers , and we can talk about thatit. |
Installing Plange
To install Plange, take the following steps:
- Log in as a user with the JIRA Administrators global permission.
- Click the admin drop-down and choose choose Atlassian Marketplace and the Manage add-ons screen loads.
Tip: Use Use its Keyboard Shortcut instead: g then g and start typing manage... . - Click Find new add-ons from the left-hand side of the page and locate Plange via search.
The appropriate add-on version appears in the search results. - Click Try free to begin a new trial or Buy now to purchase a license for Plange.
You're prompted to log into into your MyAtlassian account. Plange begins to download. - Enter your information and click Generate license when redirected to MyAtlassian.
- Click Click on Apply license.
If you're using an older version of UPM, you can copy and paste the license key into your JIRA instance.
Upgrading Plange
Free upgrade is available for users with a valid Plange license.
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- Log in as a user with the JIRA Administrators global permission.
- Choose the cog
icon at top right of the screen, then choose add-ons, select Manage add-ons (left tabs).Tip: Use Use its Keyboard Shortcut instead: g then g and start typing manage... . - Expand Plange in the User-installed Add-ons.
- Click the Disable button.
Repeat for other Tempo add-ons that are bundled with the Plange (Core and Teams) if you are not using other Tempo products.
See further information for JIRA documentation on Disabling and Enabling add-ons.
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Uninstalling Plange
- Log in as a user with the JIRA Administrators global permission.
- Choose the cog icon the icon at top right of the screen, then choose add-ons, select Manage add-ons (left tabs).Tip: Use Keyboard Shortcut instead: g then g and start typing manage... .
- Expand Plange in the User-installed Add-ons.
- Click the Uninstall button.
- Repeat for other Tempo add-ons that are bundled with the Plange (Core and Teams) if you are not using other Tempo products that depends on the module.
Getting Help
To get help, check out our Plangle Knowledge base or Support pages.
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If you are upgrading your version of JIRA, you your current version of Plange may not be compatible with the new JIRA version. The steps to take in this case are the following:
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