...
you are just getting to know Jira
you are heavy users of it but
use Excel and Jira simultaneously
miss some Excel-specific features from
JIRAJira like
an Excel-like view of their issues
an Excel-like way of editing issues
copy-paste (also to/from MS Excel/Notepad)
an Excel-like way of filtering and sorting issues (without JQL knowledge)
column freezing
...