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You can export your issues with the comments, images and attachments to Excel or HTML.

How to do that?

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Just open the workbooks menu and select the option Export

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After this, you will see a dialog from where you can select whether you want to

  • Select format

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      • Export to XLS or

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      • HTML 
    • Content options
      • Export the whole workbook or only the filtered data 
      • Have an extra column for full user names 
    • Additional options
      • Include attachments, images or comments

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      • in the

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      • export 
      • Display the comments in the grid or in a

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      • separate file 
        • please not that the more you attach, the more likely it is to make the loading process longer

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    After choosing the right parameters, just click on the Export button

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    After clicking on the export you will see a new dialog

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    in the bottom right corner of the screen.

    When the Export completed just click on download

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    After hitting on download, you will get a ZIP File

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    To extract the ZIP click on the screen with the right button

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    and select "Extract all" from the dialog

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    After selecting "Extract all", you will have to select the folder you want to extract the files in

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    and press on the button "Extract"

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    After extracting you will see

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    the following files:

    • a folder for

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    In the xls file you will see your exported issues and the 

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    • comments - that contains the comments in folders for each issue
    • a folder for images - that contains the images in folders for each issue
    • an XLS file - that contains your exported issues with clickable links to the comments/images
    • a TXT file - that provides a short description about the export