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The app processes and stores the following types of End-User Data: Content posted, received, or shared in the app, Email address, and Atlassian account ID. ImpEx stores exported issue field values within the customer's Jira site. If an export is not downloaded or is canceled, the export file is retained for up to 60 days. Data is stored in a PostgreSQL database, pinned in either the EU-West or US-West region. The app supports data residency and stores End-User Data independently outside of Atlassian products and services in the following locations: United States of America and Ireland. More information on the app’s data residency policy can be found in the app’s product documentation or by contacting the respective app partner at support@moresimp.com.
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Customer data is transferred directly between Jira and the user’s browser. MORESIMP personnel do not have access to this data. Anonymized application logs ensure no identifiable customer information is exposed. Full disk encryption is used for data stored outside of Atlassian.
General Data Protection Regulation (GDPR)
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