{"xsrfToken":"074805bf786a5a939a75168d2d9dd5fc4abe51b3_lout","branding":{"id":"3","key":"sd","name":"Moresimp Apps' Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/34f795e4-2ea5-4c5b-883d-bbb85be656a0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjhlY2Y2MS1hMmUwLTQ1ZTMtOGM2MS0yNzFmODM0MjcyYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM0Zjc5NWU0LTJlYTUtNGM1Yi04ODNkLWJiYjg1YmU2NTZhMCI6WyJyZWFkIl19LCJleHAiOjE3NDI4OTI0MDYsIm5iZiI6MTc0Mjg5MTgwNn0.B_tYN-up_syO65pr4kMf5D_AOErVaI4owx_MTUxhiSQ&client=028ecf61-a2e0-45e3-8c61-271f834272b3&mode=fit","logoId":"34f795e4-2ea5-4c5b-883d-bbb85be656a0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MORESIMP Help Center","sharedPortalName":"MORESIMP Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to the MORESIMP Help Center","sharedPortalName":"MORESIMP Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f72a202e-20c0-4e75-8fca-020cdb678fee/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjhlY2Y2MS1hMmUwLTQ1ZTMtOGM2MS0yNzFmODM0MjcyYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3MmEyMDJlLTIwYzAtNGU3NS04ZmNhLTAyMGNkYjY3OGZlZSI6WyJyZWFkIl19LCJleHAiOjE3NDI4OTI0MDYsIm5iZiI6MTc0Mjg5MTgwNn0.YHDVPD_KxGU-RX0B-Gkd2-TReHPb9aP-URQ03itHbgU&client=028ecf61-a2e0-45e3-8c61-271f834272b3&height=300&mode=fit","bannerMediaApiFileId":"f72a202e-20c0-4e75-8fca-020cdb678fee","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"sd","projectId":10103,"serviceDeskId":3,"name":"Moresimp Apps' Support","description":"<p>You can raise a Service Desk request for our Atlassian Apps and services from the options provided here.</p>\n<p>You can reach our product <b>Documentations</b> <a href=\"https://moresimp.atlassian.net/wiki/spaces/MD/overview?mode=global\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>.<br> For further information on our products and services please visit our <a href=\"https://moresimp.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">website</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"12","name":"Atlassian hosting support","descriptionHtml":"","callToAction":"Atlassian hosting support","introHtml":"<p>Hosting related questions and problems</p>","icon":11016,"iconUrl":"https://moresimp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11016","groups":[3],"key":""},{"id":"10","name":"Product bug report","descriptionHtml":"<p>You can report any bugs you found here.</p>","callToAction":"Product bug report","introHtml":"<p>Report us a bug</p>","icon":11038,"iconUrl":"https://moresimp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11038","groups":[3],"key":""},{"id":"11","name":"Product feature request","descriptionHtml":"","callToAction":"Product feature request","introHtml":"<p>New change request or feature request</p>","icon":11007,"iconUrl":"https://moresimp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11007","groups":[3],"key":""},{"id":"7","name":"Product technical help","descriptionHtml":"<p>Get assistance for general IT problems and questions like installation, setup or usage.</p>","callToAction":"Product technical help","introHtml":"<p>Get assistance for general IT problems and questions like installation, setup or usage</p>","icon":11032,"iconUrl":"https://moresimp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11032","groups":[3],"key":""},{"id":"9","name":"Sales question","descriptionHtml":"<p>We are happy answer any sales related questions here.</p>","callToAction":"Sales question","introHtml":"<p>Ask our sales team</p>","icon":11012,"iconUrl":"https://moresimp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11012","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10,11,7,9,12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjhlY2Y2MS1hMmUwLTQ1ZTMtOGM2MS0yNzFmODM0MjcyYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI4OTMwMDYsIm5iZiI6MTc0Mjg5MTgwNn0.xzcrnykR3iYiJp5rbyRjgCxoKezWhfdrdVjhEkWOX7s","targetCollection":"upload-project-10103","endpointUrl":"https://api.media.atlassian.com","clientId":"028ecf61-a2e0-45e3-8c61-271f834272b3","tokenDurationInMins":20}},"reqCreate":{"id":7,"projectId":10103,"form":{"name":"Product technical help","descriptionHtml":"<p>Get assistance for general IT problems and questions like installation, setup or usage.</p>","callToAction":"Product technical help","intro":"<p>Get assistance for general IT problems and questions like installation, setup or usage</p>","instructions":"<p>Get assistance for general IT problems and questions like installation, setup or usage.</p>","icon":11032,"iconUrl":"https://moresimp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11032","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10300","fieldConfigId":"10600","label":"Product","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10716","label":"Impex Cloud - Import & Export from/to MS Excel","selected":false,"children":[]},{"value":"10717","label":"Impex DataCenter - Import & Export from/to MS Excel","selected":false,"children":[]},{"value":"10718","label":"Jexcel Cloud - Spreadsheet & Table - Edit, Organize, Analyze Issues","selected":false,"children":[]},{"value":"10719","label":"Jexcel DataCenter - Spreadsheet & Table - Edit, Organize, Analyze Issues","selected":false,"children":[]},{"value":"10720","label":"PassMan Enterprise Cloud – privileged passwords, session recording","selected":false,"children":[]},{"value":"10713","label":"PassMan Cloud - store and manage encrypted passwords in Jira","selected":false,"children":[]},{"value":"10712","label":"KRONOS Timesheets DataCenter – Worklogs and reports","selected":false,"children":[]},{"value":"10715","label":"Other Apps of MORESIMP","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11155","fieldConfigId":"11673","label":"Product version","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/7","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/7","calendarParams":{"firstDay":0,"date":"2025-03-25T09:36:46+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjhlY2Y2MS1hMmUwLTQ1ZTMtOGM2MS0yNzFmODM0MjcyYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI4OTMwMDYsIm5iZiI6MTc0Mjg5MTgwNn0.xzcrnykR3iYiJp5rbyRjgCxoKezWhfdrdVjhEkWOX7s","targetCollection":"upload-project-10103","endpointUrl":"https://api.media.atlassian.com","clientId":"028ecf61-a2e0-45e3-8c61-271f834272b3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=moresimp","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"074805bf786a5a939a75168d2d9dd5fc4abe51b3_lout","baseUrl":"https://moresimp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://moresimp.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"028ecf61-a2e0-45e3-8c61-271f834272b3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9e35c74c3a18433c9b12d28814e8e843","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}